CT hospitals well below US average in patient satisfaction

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Patients at New Haven hospitals are the most satisfied in CT, but the bar is pretty low. New Haven’s hospitals ranked 204th out of 295 hospital referral regions in patient satisfaction, according to a calculation by Kaiser Health News based on HHS data. Hartford’s hospitals ranked 215th and Bridgeport’s were 227th. If you were thinking of going out of state for a better experience, you’ll have to go far. Only Maine and New Hampshire among the eight Northeastern states had hospital regions with better than average patient satisfaction ratings. To see how specific CT hospitals fared, go to CT Health I-Team’s hospital search page. Medicare will soon begin paying hospitals based, in part, on patient satisfaction.
Ellen Andrews