consumer info
Another PCCM/HUSKY Primary Care outreach tool
A brochure for consumers about the PCCM/HUSKY Primary Care option is available on the CT Health Policy Project website.
Read MoreFrom the Consumer Helpline
On Wednesday, the New Haven Adult Education Center held their Community Resource Day. This was my first consumer outreach event, and it was a great introduction. The fair was extremely well-attended, and the organization of the event and how smoothly it ran really impressed me. Different groups and classes from the Center came in at…
Read MoreNew PCCM/HUSKY Primary Care outreach tools
New outreach materials for use by advocates recruiting providers and consumers into PCCM – now named HUSKY Primary Care – are available on the CT Health Policy Project website. The tools include a updated FAQs for providers and for consumers. Our new consumer newsletter is also posted in English and Spanish.
Read MoreFrom the Consumer Helpline
A consumer called our helpline because she needs help paying for her daughter’s medical bills. Even with insurance, the co-pays and deductibles are adding up. Her daughter is 4 years old and has cystic fibrosis; she was in the hospital, which had a $500 co-pay and the mom has to pay for her prescriptions before…
Read MoreFrom the Consumer Helpline
A consumer called our helpline because he has Medicaid and can’t find a primary care provider in New Haven who takes Medicaid and will take a new patient. He tried looking on the DSS Provider Directory Search and called the doctors listed there. They weren’t taking new Medicaid patients. He tried asking his specialist, who…
Read MoreUndecipherable health insurance documents
I was very happy when I finally received the document from my health insurance company explaining my medical coverage. Now I could finally see exactly what medical benefits are covered. Or maybe not. I decided to review it so I would know what is covered and what isn’t. I didn’t get very far. The document…
Read MoreFrom the Consumer Helpline
I am working with a consumer who called our helpline to ask for help with medical debt from two hospitals. When he was in Bristol Hospital he applied for financial assistance but he was denied because he didn’t want the Department of Social Services (DSS) to put a lien on his house. It is a…
Read MoreNotes from community outreach
Yesterday I did an outreach event for about 25 participants in the STRIVE- New Haven program to let them know about different health insurance options. STRIVE does “employability skills training workshops” for residents of greater New Haven to help them find and keep jobs. STRIVE is a comprehensive job and life-training program with a great…
Read MoreNew consumer tip sheets
The Consumer Health Action Network has published new tip sheets and the new federal poverty levels. The tip sheets, available in English and Spanish, include Finding Health Insurance After You Lose Your Job, Individual Insurance Plans: What to Look Out For, and our Updated COBRA tip sheet. The poverty levels are used to determine eligibility…
Read MoreNew from the Consumer Health Action Network
New materials for consumers from the Consumer Health Action Network: CT Hospital Free Care and Financial Discount Programs – a compilation of financial assistance policies from CT hospitals Two new tip sheets – Preparing for a Doctor’s Visit, Help Working with Your Doctor Latest newsletter – Help to Lower Your Drug Costs For more help,…
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