Calling Policymakers

Public officials expect to get calls from the public -- most have staff dedicated to the task. They rely on calls and letters to help them make the best decisions.
  • Look up their office phone numbers. Click here to find contact info
  • Prepare for the call. Write down the issue you are calling about and what you would like the official to do.
  • Practice. Click here for a sample script for calling a policymaker
  • Have paper and pen handy.
  • You will likely have to leave a message, either on voicemail or with an aide.
  • Give your name, where you live, your organization, if there is one, and why you are calling.
  • If you get the legislator on the phone, ask if this is a good time to talk. If not, when would be a good time to call back.
  • Be polite, brief, and respectful.
  • Always remember to ask for the action you want.
  • Say your piece, then listen. Don’t interrupt or argue. This isn’t a debate.
  • If they want more information, let them know that you will get it to them.
  • If they have questions you cannot answer, say so. Then get the answer and call them back with it.
  • Finish the call by thanking them for their time and their support (if they are supportive).
  • Don’t be discouraged if they haven’t returned your call in a few days, just call back again and be polite.

Related articles

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How to contact elected officials

Sample phone script for calling a policymaker

Writing to policymakers

Visiting with policymakers

Legislators – who are they?

The importance of legislative staff


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