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What is HUSKY’s new PCMH Plus program?

What is PCMH Plus?

Are you in it already?

Would you know?

What does it mean for you and your family?

What are the risks?

Do I have to be in the program? What are my rights?

Get answers at PCMH Plus Facts


Attention: DSS Customers

Have you recently called the Department of Social Services (DSS) about benefits such as medical coverage or help with food and other basic needs?

Did you get through to a person?

Did you have to wait for a long time to get through or did you wait so long that you gave up?

Did you get the help you needed?


DSS reports that recent Call Center wait times average over 100 minutes. Legal Aid wants to hear from people calling DSS to learn how they are being affected so they can help fix the problem.


Contact the people below to share your story:

Greater New Haven area: Sheldon Toubman at (203) 946-4811, ext. 1148 or stoubman@nhlegal.org

Greater Hartford area: Geralynn McGee (860) 541-5033 or gmcgee@ghla.org

All other areas: Kristen Noelle Hatcher (860) 357-9308 or khatcher@connlegalservices.org.

Medicaid Study Group

Formed in 2015, the Medicaid Study Group includes over a dozen Connecticut independent consumer advocates representing diverse populations and issue areas. The Group researches the available literature, other state Medicaid programs, and the experience of other states’ programs, among other sources and makes recommendations to state policymakers. The group is strictly confidential. If you are interested in joining, contact andrews@cthealthpolicy.org.

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